Shipping
Where we ship, what it costs, how long it takes, and what happens when it goes wrong. Nothing is made before you order it, which is why the clock starts where it does.
Where we ship
Anywhere in India. We do not ship outside the country yet — if an address outside India is entered, the order will be cancelled and refunded in full rather than left waiting.
How long it takes
Most orders arrive within 7 days of ordering; some take up to 10. That is counted from the day you order, not from the day it ships, and it already includes the time it takes to print.
Nothing is made in advance. Your garment goes into production after the payment is captured, which is most of the first few days — the courier leg is the shorter half.
Ten days is the outside case, not the plan. Distant pin codes, a festival week and a courier backlog are the usual reasons an order lands at that end of the range.
What it costs
Delivery is free on orders over ₹1,499. Below that it is a flat ₹79, anywhere in India, however heavy the parcel is.
The charge is shown on the basket and again at checkout before you pay. There is nothing added after that — no handling fee, no cash-on-delivery fee, because we do not offer cash on delivery.
How it arrives
In plain packaging, always. Nothing on the outside says what is inside or who it is from, which given some of the prints is a service to everyone involved.
Your name, address and phone number go to the courier so they can find you. That is the only reason they get them.
Tracking it
Every order has a number that starts with NS-. Put that and the email you ordered with into the order tracker and you will see where it has got to — no account needed.
If you did make an account, everything you have ordered is listed there instead.
If the address is wrong
Tell us fast. Message @nosaints.in with your order number and the correct address, and if the parcel has not gone out we will change it.
Once it is with the courier we cannot redirect it. If it comes back to us undelivered we will resend it to a corrected address, and we will ask you to cover the second delivery charge.
If it does not arrive
If nothing has reached you 10 days after ordering, that is late by our own account — message @nosaints.in with your order number and we will chase the courier and keep you posted.
If it is genuinely lost, we reprint and resend it. You do not pay twice for one order.
Damaged or wrong on arrival
Everything is printed to order and all sales are final, but that covers changing your mind — not us getting it wrong.
Damaged in transit, the wrong item, or the wrong size on the order: message @nosaints.in within 7 days of delivery with your order number and a photograph, and we will replace it or refund it in full.
Questions about any of this? Message @nosaints.in on Instagram.